Delete Your Outperform Motion Account

1. Open Outperform Motion and sign in.
2. Go to Profile and scroll to the bottom.
3. Tap Delete Account.
4. Type DELETE, then tap Delete Forever.

Your account and its data are deleted at that moment, and the app signs you out.

Deleting your account does not cancel an Outperform Pro subscription. The store keeps billing you until you cancel it there:

• Google Play: in Google Play, go to Subscriptions, choose Outperform Motion and tap Cancel subscription.
• iPhone or iPad: open Settings, tap your name, tap Subscriptions, choose Outperform Motion and tap Cancel Subscription.

• Your sign-in details, email address, name, date of birth and profile
• Your test and tool results: Reaction Time, CNS Tap Test, Speed Profile, Block Check and Wickets
• Your athlete roster, coaching notes and tags, athlete invites and athlete connections
• Your saved video reviews, voice notes and review images, and, on Pro Cloud, your archived original videos and their thumbnails
• Your share links and desktop export links, which stop working. Athletes you shared a review with can no longer open it.
• The subscription and purchase status we hold for your account
• Your notification tokens and your app usage data
• If you signed in with Apple, the app's access to your Apple ID is revoked
• The app's data on the phone you delete from

Your data is removed when you tap Delete Forever. For 8 days after that we keep checking for, and deleting, any upload that was still in progress when you deleted.

• Database backups: our backend provider keeps daily backups of the database for 7 days, so your account records can remain in a backup for up to 7 days. Videos are not part of these backups.
• Server logs: our backend provider keeps request logs, which include your IP address and an approximate, city-level location, for 7 days.
• Error reports: crash and error reports, which carry your user ID and an approximate, city-level location, are deleted by Sentry within 90 days of being sent.
• Purchase records held by the stores: Google Play and Apple keep their own records of your purchases under their own policies.
• Purchase records held by RevenueCat: RevenueCat, which manages subscriptions for us, keeps a record of your purchases filed under an account number, not your name or email. We ask RevenueCat to delete it shortly after your account is deleted, and RevenueCat then completes the deletion on its side.
• Email delivery records: our email provider, Resend, keeps records of the sign-in and password emails we sent you under its own retention policy.
• A record that the deletion happened: we keep an internal account number and the dates of the request so we can confirm the deletion finished. It holds no name, email address, results or videos.
• Anonymous counts: counts of how often stored videos were opened stay in our totals with nothing that links them to you.

• Copies outside our servers: original videos and reviews saved to your phone's photo library stay there, and so does anything someone you shared with saved to their own device.
• What a coach holds about you: if a coach added you to their roster, filmed you or wrote notes about you, that information is part of the coach's account. Deleting your account disconnects you from the coach but does not remove it. Ask the coach to remove it in the app, or email us and we will remove it.