You must be at least 13 years old to create an account and use the App. During onboarding, every user is required to enter their full date of birth, and access to the App's features is blocked until this check is completed. If you are under 13, you are not permitted to use the App.
If you are under 18, you represent that your parent or legal guardian is aware of and consents to your use of the App and has reviewed these Terms. These Terms do not and cannot waive or limit any rights that a parent, guardian, or minor may have under applicable law, including rights relating to personal injury.
By using the App, you represent and warrant that you meet these eligibility requirements and that the date of birth you provided is accurate.
The App has a free tier and a paid subscription (together, "Outperform Pro," and described in Section 7).
The free tier provides:
A paid subscription adds a cloud workflow for coaches, which may include an athlete roster with dated notes, an athlete timeline, a higher or removed limit on sharing, longer and larger recordings, additional review and measurement tools, and storage of your saved reviews on our servers. A plan that includes the cloud archive also stores the original, unedited videos you record or import. The exact set of features included in a plan is described in the App at the time you subscribe.
The App does not provide:
Automated feedback is educational only. Any technique feedback, coaching suggestions, training-direction notes, or corrective cues the App produces are generated automatically from your inputs and measurements. They are general educational information intended as suggestions to consider, not individualized advice from a qualified coach, physical therapist, or physician. They may not be appropriate for every athlete, body type, fitness level, injury history, or circumstance. You should always work with a qualified coach and consult a physician before beginning or modifying a training program.
General rules. You agree not to:
Leaderboard display names and user content. The App's public leaderboard displays your first name and last initial alongside your performance data. Display names are user content for the purposes of these Terms. You agree not to choose a display name that is profane, hateful, sexually explicit, that impersonates another person or brand, or that is otherwise objectionable. Display names and other user-submitted text are screened by multiple layers of automated content filtering before they become publicly visible, and we apply rate limits and additional automated checks to detect abuse.
Reporting and moderation. Any user may report an offensive leaderboard entry from within the App. We aim to review reports promptly, typically within 72 hours. We reserve the right to:
These actions may be taken without prior notice. To report abuse outside the App, contact support@outperformsports.com.
Analysis for the reaction time test, CNS tap test, speed profile, wickets calculator, block check, and kinogram tools runs on your device, and the raw images and video from those tools are not uploaded to our servers. Only the resulting measurements and saved results are stored in your account.
Video review works differently. When you save a video review, the reviewed video, any voice notes you recorded, and the generated review images are uploaded to and stored on our servers so the review can be opened from a share link and restored to your account on another device. If you subscribe to a plan that includes the cloud archive, the App also stores the original, unedited videos you record or import, in a private storage bucket that only your account can read through the App. Location metadata is removed on your device before an original is uploaded.
Our Privacy Policy describes this in full, including what we do and do not receive.
If you record, upload, or share video of another person, you are responsible for having the right to do so. If that person is a minor you coach, that includes any permission your school, club, league, or local law requires from a parent or guardian, both to record the athlete and to share a review with anyone else. The same applies to the athlete names, contact details, notes, and tags you add to a roster. We use that information only to provide the App to you.
A parent or guardian who wants an athlete's information removed can ask the coach to delete it in the App, which removes it from our servers, or write to us at the address in Section 18 and we will remove it.
A coach can invite an athlete to connect their own account to the coach's account. An invite is a code that expires after 30 days. When an athlete accepts, that athlete gets read access to the reviews the coach chooses to share with them and sees the coach's display name.
Either side can disconnect at any time, which ends that access going forward. A connection does not give the athlete access to the coach's other athletes, other videos, or account, and it does not give the coach control of the athlete's account.
If you are an athlete, connecting to a coach is your choice, and disconnecting is also your choice. If you are a coach, you are responsible for the athletes you add and for the content you share with them under Section 5.
How subscriptions are sold. The App offers an optional paid subscription, offered as a monthly or an annual plan. Subscriptions are sold and billed through the Apple App Store or Google Play, depending on where you downloaded the App, and our subscription records are managed for us by RevenueCat. Payment is processed entirely by the store. We never receive or store your card number, bank details, or other payment credentials.
Price. The price of a plan, including any applicable taxes, is shown in the App and by the store before you confirm a purchase. The price the store shows you at the time of purchase is the price that applies. We may change prices for future purchase periods; a price change does not take effect for a period you have already paid for, and the store will ask for your consent where its rules require it.
Renewal and cancellation. Subscriptions renew automatically at the end of each period until you cancel. You cancel through your Apple App Store or Google Play account settings, not in the App, and cancellation takes effect at the end of the period you have already paid for. We cannot cancel a store subscription on your behalf. Deleting the App, or deleting your Outperform account, does not by itself cancel a subscription.
Free trials. If a plan is offered with a free trial, the length of the trial and the terms that apply to it are shown at the time you subscribe, and the store's rules govern it.
Refunds. Because the store processes the payment, refunds are handled by Apple or Google under their own policies, and you should request one through the store where you bought the subscription. We cannot issue a refund for a store purchase.
What a subscription includes. The features included in a plan are described in the App at the time you subscribe. We may add, change, or remove features over time. We will tell you about a change that materially reduces what a paid plan includes, as described in Section 16.
If your subscription ends. When a subscription ends or is not renewed, the features that require a paid plan stop working, and limits that apply to free accounts apply to your account again. Ending a subscription removes capabilities, never possessions: content you saved to our servers while subscribed stays stored and stays yours, and reviews you already shared keep working for the people you shared them with. Content stored only on your device is not affected by your subscription status. If we ever change how long we keep stored content after a subscription ends, we will tell subscribers in advance, as described in Section 16.
The App is not a medical device and does not provide medical advice. The App provides measurement, testing, tracking, and general educational information for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition, injury, or disease, and should not be relied upon for rehabilitation or return-to-play decisions.
Physical activity carries inherent risk. Sprint training and athletic activities involve inherent risks, including but not limited to muscle strains, joint injuries, cardiovascular stress, falls, and other physical harm. These risks exist regardless of whether you use the App.
Technique content and automated feedback are not individualized advice. Technique tips, automated feedback, sprint-form cues, training-direction notes, and coaching references produced by the App are general educational content generated automatically from your inputs and measurements. They may not be appropriate for every athlete, body type, injury history, or situation. You should:
Measurement accuracy. Reaction times, pose-detection angles, stride calculations, CNS readiness scores, distances from the measurement tool, and other outputs are approximations that depend on device hardware, camera quality, lighting, video angle, and model accuracy. They are provided for informational and educational purposes and do not replace professional biomechanical analysis, sports-medicine evaluation, or qualified coaching judgment.
Filming safely. When you film a session, you are responsible for where you and your device are placed. Do not film from a position that puts you, an athlete, or anyone else in the path of a runner, an implement, or equipment, and do not operate the App while you are the one running or jumping.
Assumption of risk. You acknowledge that you use the App and engage in any related physical activity at your own risk. You voluntarily assume all risks associated with your use of the App and with any physical activity you undertake in connection with it, including risks arising from the general educational information the App provides.
Nothing in this section limits rights that cannot be waived or limited under applicable law, including mandatory consumer-protection rights and rights relating to personal injury caused by gross negligence, recklessness, or willful misconduct.
We may suspend or terminate your access to the App at any time, with or without notice, for any reason, including violation of these Terms, suspected fraud, or legal requirement. You may stop using the App at any time by deleting your account from within the App and uninstalling it from your device.
If we terminate your account, or you delete it, your stored content is deleted right away as described in our Privacy Policy. Deletion is permanent, there is no retrieval window, and we cannot recover deleted content for you. Content stored only on your device is not affected.
Terminating an account does not cancel a store subscription; see Section 7. Upon termination, provisions of these Terms that by their nature should survive will remain in effect, including disclaimers, limitation of liability, indemnification, and governing law.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA OR MEASUREMENTS. OUTPERFORM DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, NOR THAT MEASUREMENT OUTPUTS OR EDUCATIONAL CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR CIRCUMSTANCES.
WE DO NOT WARRANT THAT CONTENT YOU STORE WITH US WILL BE PRESERVED WITHOUT LOSS OR INTERRUPTION. YOU ARE RESPONSIBLE FOR KEEPING YOUR OWN COPIES OF ANY VIDEO OR OTHER CONTENT THAT MATTERS TO YOU. The App can save your original videos and reviews to your device's photo library, and we recommend you use it.
This disclaimer does not exclude or limit any warranty that cannot be excluded or limited under applicable law. In jurisdictions that do not allow the exclusion of implied warranties, the above exclusions apply only to the extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUTPERFORM LLC AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUTPERFORM'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO USE THE APP IN THE PRECEDING TWELVE (12) MONTHS, OR (B) FIFTY U.S. DOLLARS ($50).
This limitation of liability does not apply to:
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In those jurisdictions, the above limitations apply only to the extent permitted by law.
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Outperform LLC, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of another party, including the rights of a person you recorded or whose information you added to a roster; or (d) any content you submit to the App.
This indemnification obligation does not require you to indemnify Outperform against claims arising from Outperform's own gross negligence, recklessness, or willful misconduct.
If you downloaded the App from the Apple App Store, these additional terms apply. The App is licensed, not sold, to you. These Terms are between you and Outperform LLC only, not with Apple Inc. ("Apple"). Outperform, not Apple, is solely responsible for the App and its content.
Your use of the App is also subject to Apple's standard End User License Agreement (EULA), which is incorporated by reference. In the event of a conflict between these Terms and Apple's standard EULA, Apple's standard EULA will govern with respect to matters it covers.
Scope of license. Apple grants you a limited, non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in Apple's Media Services Terms, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
Product warranty. Outperform, not Apple, is responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the App to you; to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App.
Apple has no obligation to provide any maintenance or support services for the App. To the extent any maintenance or support is required under applicable law, Outperform, not Apple, is obligated to provide it.
Outperform, not Apple, is responsible for addressing any claims by you or any third party relating to the App, including but not limited to: (i) product liability claims; (ii) claims that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the App or your possession and use of it infringes a third party's intellectual property rights, Outperform, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
You represent and warrant that: (i) you are not located in a country subject to a U.S. Government embargo or that has been designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-party terms. You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Outperform LLC can be contacted regarding any questions, complaints, or claims with respect to the App at:
Outperform LLC, PO Box 740831, Arvada, CO 80006, United States
Email: support@outperformsports.com
If you have questions about these Terms, or to report a concern or complaint:
Outperform LLC, PO Box 740831, Arvada, CO 80006, United States
Email: support@outperformsports.com
Web: outperformsports.com/sprint-tools-terms
